Usually a paid order will be shipped within 2-4 days. Delivery time will be 15-25 days for international (Imported) products. The parcels are always shipped insured, including a tracking number in order to be able to observe where the package is located at any time during the delivery process.

Free delivery when you spend Tk 5000 and over, Tk 100 for orders under Tk 5000. Exceptions apply to large items.

Yes, we do deliver outside Dhaka. We use Shundarban Courier Service/ S.A. Paribahan Courier Service.

Cash on delivery, bKash, Bank wire (please note that your order will only be dispatched when the payment has been credited).

You can redeem your voucher by entering it in the CODE section in the shopping cart view. The total amount will be updated when you confirm the voucher.

Please fill in our contact us form. This will allow us to prioritise your query and deal with it as quickly as possible.

A refund will be issued within 3-7 business days after receipt of your returned item(s). An email notification will be sent once your return has been received and once your refund has been processed.

An e-mail or SMS notification will be sent once your return has been received. The processing of your return usually takes 3-7 business days.

We will only refund using the same method you originally used to pay for your purchase.